Privacy Policy and General Disclaimer (last updated June 2023):

At Fennell Painting, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us. By using our website and providing your personal information, you consent to the practices described in this policy.

  1. Collection of Personal Information: We may collect personal information from you when you interact with our website, contact us through our contact form, or engage in business transactions with us. The types of personal information we may collect include your name, email address, phone number, and any other information you voluntarily provide to us.

  2. Use of Personal Information: We may use the personal information you provide to us for the following purposes:

  • To respond to your inquiries and provide the services you request.

  • To communicate with you regarding your project, estimates, and updates.

  • To comply with legal and regulatory requirements.

  • To improve our services and enhance your experience on our website.

  • To send you promotional materials or information about special offers (with your consent).

  1. Disclosure of Personal Information: We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary for the purposes of providing our services or as required by law. We may disclose your personal information to our trusted service providers who assist us in operating our website and conducting our business, subject to strict confidentiality obligations.

  2. Security of Personal Information: We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We have implemented industry-standard physical, technical, and administrative safeguards to ensure the confidentiality and integrity of your personal information.

  3. Compliance with Legal Requirements: We comply with all applicable laws and regulations governing the collection, use, and disclosure of personal information. We maintain a LSR (Lead Safe Renovator) certification, ensuring compliance with lead-safe work practices for residential housing built before 1978. Additionally, we have an OSHA 10 certification to ensure compliance with basic safety and health standards in construction and general industry. We are also licensed in Massachusetts and Connecticut as a Home Improvement Contractor (HIC), license number 173051.

  4. Third-Party Websites: Our website may contain links to third-party websites. These websites have their own privacy policies and we are not responsible for their practices. We encourage you to review the privacy policies of these websites before providing any personal information.

  5. Changes to the Privacy Policy: We reserve the right to modify or update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your personal information.

If you have any questions or concerns about our Privacy Policy, please contact us using the information provided on our website.